Returns
If it does not suit your pet, you can send it back.
Shop all › Customer care › Returns
Time limit
You may return an item within 14 days of receiving it.
Before you send it
- The item must be unused.
- Please include the packaging and parts it came with.
- Call us first and we will give you the return address.
Refund
Once the item reaches us and has been checked, we refund to your original payment method. Call us about return postage and exchanges.
Customer care
Size by breed
Divided by body length. Breeds are only a guide — dogs of one breed still differ.
Size by breedStart with what they need
Starting from what your pet needs now makes the choice much simpler.
Start with what they needPrivacy Policy
We collect only what we need to deliver your order, and keep it only as long as we need it.
Privacy Policy