Privacy Policy
We collect only what we need to deliver your order, and keep it only as long as we need it.
Shop all › Customer care › Privacy Policy
Draft notice
This is a draft. It may change before legal review and Thai language checking are complete.
What we collect
- When you order: name, phone number, delivery address, email
- When you pay: payment method and the result. We never receive or store card numbers or bank passwords.
- When you hold an account: username, password (stored encrypted), order history
- Automatically as you browse: access logs, browser type
Cookies
- We only use the cookies we need for three things: keeping you signed in, holding your cart, and blocking forged requests.
- We do not use analytics or advertising cookies.
- You can turn cookies off in your browser, but sign-in and the cart will stop working.
What we use it for
- Processing your order and delivering it
- Telling you where your order is, and answering your questions
- Handling returns, exchanges and refunds
- Keeping the sales records the law requires us to keep
Who we share it with
- The delivery company — recipient name, phone and address only
- The payment provider — only what the payment needs
- No one else. We do not sell your data for advertising.
How long we keep it
- Account data: until you close your account
- Sales records: for the period Thai law requires
- After that we delete it.
Your rights
You may ask to see, correct, delete, or receive a copy of your data, or ask us to stop using it. Write to [email protected] or call 095-472-7725.
Data controller
Nextobe Co., Ltd. (Tax ID 0125558000065) · 517, Soi Panya Village, Onnut 17, Suan Luang, Bangkok 10250, Thailand · [email protected]
Customer care
Size by breed
Divided by body length. Breeds are only a guide — dogs of one breed still differ.
Size by breedStart with what they need
Starting from what your pet needs now makes the choice much simpler.
Start with what they need